Terms of Service

Effective May 2, 2026

These Terms of Service (the “Terms”) govern access to and use of the Fieldrservice (the “Service”) by any business or individual (“Customer”, “you”). By using the Service you agree to these Terms.

1. The Service

Fieldrprovides software that responds to inbound customer text messages and phone calls on behalf of trade-services contractors, qualifies service requests, and books appointments to the contractor's calendar.

2. Eligibility

You must be at least 18 years old, legally able to enter contracts, and the authorized owner or operator of the phone numbers you connect to the Service. Connecting a number you are not authorized to use is a material breach of these Terms.

3. Acceptable use

You agree that you will not, and will not permit anyone to:

• Use the Service to send unsolicited marketing, promotional, or political messages, or to contact phone numbers that have not initiated communication with your business.
• Use the Service in any way that violates the Telephone Consumer Protection Act (TCPA), CAN-SPAM, CTIA messaging principles, A2P 10DLC requirements, or any other applicable law or carrier rule.
• Use the Service to harass, deceive, defraud, or impersonate any person or entity.
• Attempt to disrupt, reverse engineer, or gain unauthorized access to the Service or its underlying infrastructure.

4. AI-generated content

Replies sent by the Service are generated by an AI model. While the Service is designed to act as a competent dispatcher, AI output can be incorrect, incomplete, or unsuitable in some situations. You are responsible for reviewing your conversation history and overriding AI behavior when needed (for example, in emergencies). The Service is not a substitute for professional judgment in safety-critical situations such as suspected gas leaks, carbon monoxide exposure, or active flooding; in those situations the Service directs end customers to call 911 or the contractor directly.

5. Fees and billing

Subscription fees, message-volume charges, and payment terms will be set out in your separate order or invoice. Fieldr is currently in early access; pricing and feature availability may change with notice.

6. Suspension and termination

We may suspend or terminate the Service for any account that violates these Terms, breaches carrier or regulatory rules, or creates risk of harm to end customers or the platform. You may terminate your subscription at any time by contacting us.

7. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

8. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FIELDR WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, OR DATA, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

9. Governing law

These Terms are governed by the laws of the State of Florida, without regard to its conflicts-of-law principles. Any dispute will be resolved in the state or federal courts located in that jurisdiction.

10. Changes

We may update these Terms from time to time. Material changes will be reflected by updating the effective date above. Continued use of the Service after a change constitutes acceptance of the updated Terms.

11. Contact

Questions about these Terms: rsimmgcp94@gmail.com.